ManyRequests

As a creative agency, you might have projects that are either fully wrapped up or temporarily on hold. Knowing the right status to assign - Completed or Closed - helps keep your workspace organized and ensures clients are clear on what’s happening with their requests.

Use Completed when a project or request is fully finished.

No further edits or feedback are expected.

The request has been finished by your team

Optionally, you can lock the request to prevent further client comments

- All deliverables are done.
- No further edits or feedback are expected.
- The project has reached its final stage.
- The request has been finished by your team
- Optionally, you can lock the request to prevent further client comments

📌 Here's how to <a href="http://help.manyrequests.com/en/articles/14588478-how-to-lock-comments-on-completed-requests">Lock client comments</a>.

​Note: If you have feedback/review settings enabled, clients will automatically be prompted to fill out a feedback form and give a star rating after a request is marked as Completed.

🔗 Read about <a href="http://help.manyrequests.com/en/articles/9459042-client-reviews-on-completed-requests">Client Reviews on Completed Requests</a>

- Incomplete or paused
- Archived for future reference
- Put on the backburner

Closed requests are not deleted - they’re simply taken out of the active workflow and saved in case they need to be reopened later.

<a href="http://help.manyrequests.com/en/articles/9464154-how-to-create-custom-project-statuses">How To Create Custom Project Statuses</a>

<a href="http://help.manyrequests.com/en/articles/9470039-how-to-automatically-change-statuses">How To Automatically Change Statuses</a>

<a href="http://help.manyrequests.com/en/articles/11129364-how-to-use-custom-dropdown">How To Use Custom Dropdown</a>

- <a href="http://help.manyrequests.com/en/articles/9464154-how-to-create-custom-project-statuses">How To Create Custom Project Statuses</a>
- <a href="http://help.manyrequests.com/en/articles/9470039-how-to-automatically-change-statuses">How To Automatically Change Statuses</a>
- <a href="http://help.manyrequests.com/en/articles/11129364-how-to-use-custom-dropdown">How To Use Custom Dropdown</a>

In this article, you'll learn how to correctly use the “Closed” and “Completed” statuses to manage client requests effectively.

What is The Difference Between “Closed” vs “Completed” Status

Find answers and get help from Intercom Support and Community Experts

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What is The Difference Between “Closed” vs “Completed” Status

What “Completed” Means

What “Closed” Means