📌 Use Case:
As a creative agency, you might have projects that are either fully wrapped up or temporarily on hold. Knowing the right status to assign - Completed or Closed - helps keep your workspace organized and ensures clients are clear on what’s happening with their requests.
What “Completed” Means
Use Completed when a project or request is fully finished.
All deliverables are done.
No further edits or feedback are expected.
The project has reached its final stage.
Note: If you have feedback/review settings enabled, clients will automatically be prompted to fill out a feedback form and give a star rating after a request is marked as Completed.
🔗 Read about Client Reviews on Completed Requests
What “Closed” Means
Use Closed when a project is:
Incomplete or paused
Archived for future reference
Put on the backburner
Closed requests are not deleted - they’re simply taken out of the active workflow and saved in case they need to be reopened later.
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