Use case
You own the portal and need to switch the card that pays for your ManyRequests subscription, for example because a card expired or your company changed banks. Only the portal owner can see and change payment methods.
How to change your payment method
You can't edit a saved card. Instead, add the new card, make it the default, then remove the old one.
In the sidebar, open Settings and click Profile and account.
Open the Subscription tab.
Scroll to Payment methods and click Add payment method. If you already have saved cards, the button is below them, on the right.
Enter the card number, expiry date and CVC under Card information, type the Name on card, then click Submit.
The new card appears in the list. Click Set as default on it. The card marked Default is the one charged for your future bills.
(Optional) To remove the old card, click Delete on it, then click Submit to confirm.
Good to know
Each saved card shows its last four digits and expiry date (Expires: MM/YY).
You can't delete the default card. Make another card the default first.
Card details are handled by our payment provider, Stripe. ManyRequests only stores the card brand, last four digits and expiry date.
If the card is declined when you click Submit, the reason shows under the form. Check the details or try another card.
Related articles
How to edit the billing details shown on your client invoices (this is the "Invoice from" information your clients see, not your own payment card)