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What Happens When A Subscription Payment Fails

Learn what to expect when a client’s subscription payment is unsuccessful.

Written by Regine Garcia

📌 Use Case

A client’s subscription payment didn’t go through. Maybe their card expired, their payment method was declined, or there were insufficient funds. This applies to ManyRequests accounts connected to Stripe.

What Happens When A Subscription Fails

When a subscription payment fails, ManyRequests will automatically notify both you and your client via email. The email to your client will include a link for them to update their payment method.

Once the payment method is updated, Stripe will retry the payment based on the retry schedule configured in your Stripe account.

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