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How To Use Webhooks
How To Use Webhooks

One of the recent features we released is Webhooks. Read more on how to use it on ManyRequests.

Regine Garcia avatar
Written by Regine Garcia
Updated over 3 months ago

Webhooks allow ManyRequests to communicate with another application when there are specific events triggered. There are many use cases with webhooks; however, it depends on what applications are in use.

For this article, we'll explore how to connect ManyRequests with Slack via webhooks using Make.

How to Add Webhooks

  1. On you Dashboard, go to Settings > Integrations

  2. Head over to the Webhooks tab

  3. Click on the Add Webhook button

  4. Fill in the information for your webhook (name, URL, and event)

  5. Once done, click on Save changes

How to Create a Webhook via Make

  1. On Make's Dashboard, go to Webhooks

  2. Click on Open Scenario Builder button

  3. On your Scenario, click on Webhooks

  4. Select Custom Webhook

  5. Create a Custom Webhook and add in a name

  6. Take note of the URL (as this is the Webhook URL you'll input on ManyRequests)
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  7. Click Ok

  8. Next, click on the + sign to add another module

How to Connect Webhook with Slack

  1. Select Slack from the options

  2. Select an action from the options (in this case, it's Create a Message)

  3. Make sure to Connect your Slack to Make

  4. Fill out the information pertaining to the action you've selected

  5. Click Ok

Note: For this example, we're connecting ManyRequests to Slack with Webhooks via Make. There are several approaches to customize this:

  • When there's a new client created on your portal, it will send a notification on slack saying that there's a new client created (in real time).
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  • Another example would be when there's a new request created and it will send a slack message on a specific channel with a specific notification message and a link to the Request.
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14. Test your connection by running the scenario

15. Once happy with the outcome, save the scenario

What are the Trigger Events on ManyRequests you can use

There are several trigger events that you could use on webhooks. These are:

  • Client created

  • Client updated

  • Request created

  • Request updated

  • Payment created

  • Comment Created

  • Subscription cancelled

With these trigger events, you can customize your webhook automation: whether it's sending a message / reminder on slack, or adding items on google sheets, or even sending a text via Telegram.

Webhooks can extend to multiple applications and are dependent on your agency workflows.

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