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How To Integrate Loom Videos
How To Integrate Loom Videos

Here's an easy way to setup and enable Loom integration on Request Messaging.

Regine Garcia avatar
Written by Regine Garcia
Updated over a week ago

How To Enable Loom Integration (Admin View)

  1. On your Dashboard, go to Settings > Integrations

  2. Select Loom

  3. Make sure it's enabled

  4. Fill out the fields for your recordSDK application

  5. Click on the Save button

How to Use Loom on Requests (Admin / Client View)

  1. On the Request Details, go to the Request Messaging section

  2. Click on the Video recorder icon

  3. You will be prompted to Sign up or Sign in on your Loom account

  4. Once signed in, click on the Start Recording button

  5. Record your video

  6. Once done, a pop-up will appear

  7. Click on the Insert Video button

  8. A unique URL will be added onto the comments

  9. Hit send

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