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How To Create Credit Based Services
How To Create Credit Based Services

In this article, we'll show you how to create credit based services - ManyRequests' new feature

Regine Garcia avatar
Written by Regine Garcia
Updated over 8 months ago

ManyRequests just released a new feature on credit-based services. Here's an easy way on how to set it up and how to manage requests.

How to Create Credit Based Services

  1. On your Dashboard, go to Services > All Services

  2. On the upper right hand side, click on Create Service

  3. Choose between One-off or Recurring whichever fits your business

  4. Click on Next

  5. Add in the Necessary Service Details

  6. Select Credit based

  7. Input the price, recurring period, and number of credits

  8. Fill out the Request form as needed​

  9. Click Save

How to Manage Credit Based Services (Admin view)

  1. When your client creates a request, you'll be able to define the number of credits to be deducted from the monthly credit limit.

  2. In order to assign credits on the request, go to the Request Details

  3. Under the Credits section, add in the deductible credit

  4. Once updated, it will be reflected on the client side

How To Check Remaining Credits: Admin and Client View

When you're subscribed to a recurring service with credits, you'll be able to see how many credits are being deducted from monthly credits easily.


Here's How to Check for Clients' Remaining Credits (Admin View)

  1. On your Dashboard, go to Users > Clients

  2. On the Organization Details, select the Credits Tab

  3. You'll see the following:
    - Total Credits
    - Used Credits
    - Remaining Credits
    - Number of Requests
    - Renewal Date

Here's How to Check for Your Remaining Credits (Client View)

  1. On your Dashboard, go to Reports > Credits

  2. Under the Credit Reports, you'll see the following:
    - Total Credits
    - Used Credits
    - Remaining Credits
    - Number of Requests

  3. On the top right, you'll also see when the credits will be renewed

How to Check Individual Credits (Client View)

There will be requests that will have different credit deductions. In order to find out how many credits a request will entail, you can follow the easy steps below:

  1. On your Dashboard, go to the specific Request you'd like to view

  2. Go to the Details tab

  3. Under Credits, you'll see the specific number of credits deducted on a specific request


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