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How to change your client portal language

Set the language for your whole portal, choose your own language, or set a different language for a specific client.

Written by Gabriel Lecointere

Use case

You want your client portal, and the emails it sends, to appear in your clients' language. You can set one language for the whole portal, and each person can still pick their own.

ManyRequests is available in these languages:

  • English

  • Dutch

  • French

  • German

  • Korean

  • Portuguese

  • Spanish

  • Turkish

  • Lithuanian

How to change your portal language

The portal language is used for everyone who hasn't chosen their own language, including clients and the emails they receive.

  1. In the left sidebar, go to Settings > Portal.

  2. Scroll down to Region.

  3. Choose a language under Language.

  4. Optionally, set the Timezone your portal uses to show dates and times.

  5. Click Save changes.

Region section in Portal settings with the Language dropdown open

How to change your personal language

Your own language can differ from the portal language. It only changes what you see.

  1. Go to Settings > Profile and account.

  2. Scroll down to Your language and pick a language.

  3. Click Save changes.

Your language field on the Profile and account page

How to set a different language for a specific client

Clients can change their language themselves in Settings > Profile and account. To do it for them:

  1. Go to Users > Clients.

  2. Click the three dots at the end of the client's row and choose Impersonate.

Client row menu open with Impersonate highlighted
  1. While you're logged in as the client, go to Settings > Profile and account.

  2. Under Your language, choose the client's language.

  3. Click Save changes.

  4. Open the menu next to the client's name at the bottom of the sidebar and click Leave impersonation.

Client's Profile and account page with the Your language field highlighted

For more on logging in as a client, see How to impersonate clients.

Need another language?

Let us know through the chat in your portal and we'll consider it for a future update.

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