Yes. There is a file upload limit per file, and storage limit per plan.
File Upload Limit
Per File Limit: You can upload files up to 10GB each.
This means each individual file cannot exceed 10GB.Accepted Upload Methods:
Direct uploads via the client portal
File attachments on forms and requests
📌 Use Case:
Let’s say you're a creative agency managing large client deliverables such as high-resolution videos, design files, or full-branding packages. You want to ensure your team and clients can upload and access large files without running into storage caps or constant cleanup tasks.
Total Storage Limit
👉 Storage per plan:
Starter: 200GB
Core: 500GB
Pro: 1TB
You can add storage anytime: $25/month per extra 500GB
Need a custom limit? Contact us - we offer volume discounts.
What Happens If You Upload a File Larger Than 10GB?
If a file exceeds 10GB:
The upload will fail.
A message will notify you that the file exceeds the size limit.
Workaround for Very Large Files
If you need to share files larger than 10GB, use an external cloud storage link (Google Drive, Dropbox, etc.) and include the link in a message or form field.