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How To Auto-Assign Team Members to Clients Requests

In this article, we'll show you how to auto-assign team members on specific organizations

Regine Garcia avatar
Written by Regine Garcia
Updated yesterday

When you're managing multiple client accounts, manually assigning team members to each new request can quickly become a bottleneck. That’s why ManyRequests allows you to automatically assign team members (such as project managers, designers, or client success leads) to specific organizations.

This ensures that whenever a client from a specific organization submits a request via your portal, the right team members are already assigned - saving time and reducing manual work.

📌 Use Case:

Imagine you're running a design subscription agency. You have:

  • A dedicated project manager for your enterprise clients.

  • A specific designer assigned to handle clients from the fintech sector.

  • A copywriter who supports only clients from a certain region.

With auto-assignment, each time a client from "Cognizant LTD" submits a brief, the correct project manager and designer are instantly included - no need to reassign manually.

How To Auto-Assign Team Members to Clients Requests

Here’s how to configure automatic team member assignments in just a few steps:

  1. On your Dashboard, head over to Users > Clients

  2. Select the specific Organization

  3. On the Organization Details sidebar, click on the "Account Manager" section

  4. Add the specific team member you want auto-assigned to the Organization

  5. Hit the Update button

✅ These assigned users will now appear on every new request created by this organization.

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