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How To Auto-Assign Team Members to Clients Requests

In this article, we'll show you how to auto-assign team members on specific organizations

Regine Garcia avatar
Written by Regine Garcia
Updated over 3 weeks ago

When you're managing multiple client accounts, manually assigning team members to each new request can quickly become a bottleneck. That’s why ManyRequests allows you to automatically assign team members (such as project managers, designers, or client success leads) to specific organizations.

This ensures that whenever a client from a specific organization submits a request via your portal, the right team members are already assigned - saving time and reducing manual work.

📌 Use Case:

Imagine you're running a design subscription agency. You have:

  • A dedicated project manager for your enterprise clients.

  • A specific designer assigned to handle clients from the fintech sector.

  • A copywriter who supports only clients from a certain region.

With auto-assignment, each time a client from "Cognizant LTD" submits a brief, the correct project manager and designer are instantly included - no need to reassign manually.

How To Auto-Assign Team Members to Clients Requests

Here’s how to configure automatic team member assignments in just a few steps:

  1. On your Dashboard, head over to Users > Clients

  2. Select the specific Organization

  3. On the Organization Details sidebar, click on the "Account Manager" section

  4. Add the specific team member you want auto-assigned to the Organization

  5. Hit the Update button

✅ These assigned users will now appear on every new request created by this organization.

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