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How To Tag or Mention Clients and Team Members

Find out how to use @mentions in ManyRequests to notify clients or team members instantly.

Written by Regine Garcia

📌 Use Case

A client drops a new comment in a request and you need your designer to see it right away. Instead of sending separate messages, you type @name in your reply. Your designer gets notified, checks the update, and the project keeps moving without delays.

How to Use Mentions

  1. Open any request or conversation inside ManyRequests.

  2. Type @ in the comment box.

  3. Start typing the person’s name and select them from the list that appears.
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  4. Post your comment.

  5. The tagged person will receive a notification, and if enabled, an email alert.

Who You Can Tag

  • Clients who are part of the request

  • Any internal team member

  • Account managers– clients can @mention account managers in request comments, even if they are not assigned to the request. This makes it easier to bring the right person into the conversation without changing assignments.

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