Skip to main content

Specific Permissions for Admin, Client, and Team

In this article, you'll learn how to manage specific permissions for admins, team members, and clients.

Written by Regine Garcia

With ManyRequests, you can manage exactly what permissions each role (Admin, Team Member, or Client) receives. This gives you full control over how information flows inside your agency, avoiding unnecessary alerts while ensuring that important updates never get missed.

📌 Use Case

Imagine you’re running a creative agency. Your clients only need access to submit requests and view invoices, while your internal team needs broader access to manage requests, view reports, or interact with clients. Admins, on the other hand, may need billing control and oversight across the entire account. Instead of giving everyone the same access, you can fine-tune these permissions role by role.

Where to Find Permissions Settings

  1. Go to Settings in your sidebar.
    ​

  2. Select Modules and Extensions.

  3. Click Users to open the permissions and notification settings.

  4. Here, you’ll see three sections: Admins, Team members, and Clients.

Notification Permissions by Role

Admins

  • Invoices: Enable or disable notifications for invoice creation, reading, or payment updates.

Team Members

  • Requests

    • Access all requests

    • Create requests on behalf of clients

    • Delete or comment on requests

    • View and manage request tags

  • Services

    • Allow or restrict access to the service list

  • Users

    • Access team member list

    • Access client profiles and reviews

  • Reports

    • Access timesheet reports

Clients

  • Requests

    • Submit new requests

    • Change status, priority, tags, due dates, and fields

    • View assignment information

    • Clone requests

    • Delete comments on requests

  • Services

    • Block or allow catalog access

  • Billing

    • View invoices

    • Cancel or pause subscriptions

  • Reports

    • Access timesheet reports

    • Access credit reports

How to Adjust Permissions

  1. From the Users module, locate the role you want to update.

  2. Toggle the switches on or off depending on which notifications you want enabled.

  3. Click Save

Did this answer your question?